Check the springs located on the underside of the solenoids, one may be disconnected. Check CS5_2 Sensor Cable 2. 4. Reboot ATM: 9721122: Recoverable Error: 1. Check if the CS5 cable is disconnected (CS5_1:Cash Dispenser B/D CN10 #11~12, 25~28/ CS5_2:CN12). Any ATM with a PCI PTS v3 EPP installed prior to April 30, 2021, but relocated after April 30, 2021 will require a new PCI PTS v5 EPP. Remove note from the CDU delivery path.2. Check the transaction from the host and try again. Exchange sensor after abnormal operating CS13 Sensor, 1. 1. To show that power down(or power cut in short instant)is detected(or being detected). 1. Sensor is located along the delivery path right after where the note exits the 3rd cassette. Get the trace file and log files in D:\trace2. Check for any CDU error codes and the number of. Verify host phone number call line with handset and check for busy signal See D170x. Check CS8 Sensor Cable 6. Check Encoder Sensor CS8 BRKT5. 2. Check bill jam or no note in cassette #2. Clean CS4B, CS2 or CS4B sensor detects note in delivery path before/after CDU dispenses, 1. Check telephone line connection. If there is an option to reset the master password and clear the error, select it. Remove any jammed bills from the dispenser, if no bills are present try using compressed air to clean the dispenser (a sensor may be blocked by dust). The CDU did not respond to its solenoid function check. ATM Parts including NCR, Wincor, Diebold, NMD, Hyosung, ect. Clean CS13. (Currency, Denomination, etc), 1. Note detected in stacker (shutter or presenter type), 1. Remove a jammed note between the tray and Cash Dispenser 2. For Use with 6000K Keypads only. Communication error Command Length doesnt match. Dark light sensor test error (CS11A, CS11B, CS4) during initializing. Reinitialize the ATM to put back in service. 1. Check the status of sensor and its connector. Check Cash Dispenser Unit information. 1. Check if each sensor is mounted. Look in error summary for D1800, D2000. Remove dust in CS1~CS4 sensor, Failed to connect communication between SP of PIN and EP of one, 1. Mount the retract box or open the box cover 2. Check and reseat all belts. If you need an ATM machine, anywhere, we will provide it for you. Clean CS4B. Check notes dispensed and rejected 2. Sensor(NS7) for detecting Double is covered during dispensing note. Verify the quality of the cash. Loose belts can slip off rollers and block sensors. Exchange Sensor after abnormal operating, 1. Check the status of Black mark sensor.2. Something is detected in C31AB sensor before dispensing bills. 1. Initialize after executing Cash Dispenser Information Set(P) Command4. Try clearing the cash tray of notes or foreign objects. 2. Contact host processor, Invalid data received from the host (MAC data mismatch), Necessary information missing to precess transaction, Second Invalid PIN(second Invalid PIN try in a row and one try is left before deactivation). Check foreign objects in the main motor encoder slit 5. Exchange a sensor after abnormal operating CS3 Gate detecting sensor.6. Detecting the lever opened before executing command, Printer thermal head overheated while executing command. 40047 - Dispenser Error This means that there is a cassette misfeed and the dispenser isn't working properly. Initialize after executing the CDU Information Set(P) Command4. The NVRAM has been cleared, and the master password must be reset to default before the ATM can be reprogrammed. Check the status of Near End sensor and its connector, 1. 1. Something is detected on CS15AB sensor before dispensing operation, Something is detected in C15AB sensor during dispensing operation, Bill is remained in CS15AB sensor after dispensing operation, 1. GT3000 Walk-Up Surround; Low Security Surround; Tall Security Surround 3. If error occurs when checking CS11B cable operation, replace a sensor. Something is detected on CS41AB sensor during dispensing bills. Replace pin pad. Check wiring and CDU mainboard connections. Loose belts can slip off rollers and block sensors. Upgrade the Cash Dispenser firmware or download software again 3. Check the status of Black mark sensor 2. Realign notes in the cassette 3. 2. 6. 2. check battery back-up SRAM. Check notes in 1 Cassette 2. Check cable and connection between the CE and printer. The primary reason for this is a bill which bounces back from the cash tray (sometimes from a customers fingers). Description for error code organization, RMS port failure, response time out, modem failure, no dial tone, Verify RMS settings (Host Setup) See D170x, Load notes into the cash cassette use Add Cassette function in Settlement, Parameter is not properly set (Surcharge Owner), Parameter is not properly set (Surcharge Amount), No refresh timer set when advertisement is enabled, Parameter is not properly set (Adver. Follow the master password reset process for the ATM. CDU programming is not accurate or complete. Bills is remained in CS41AB sensor after dispensing bills. Cash cassette 2 removed prior to dispense. Initialize 3. Initialize 2. 20003. Contact host processor (Check T-DES Type), FS omitted (after authorization response text), FS out (after authorization response text), FS omitted (after total cash dispense amount in day close), FS out (after total cash dispense amount), FS omitted (after total non cash dispense amount in day close), FS out (after total non-cash dispense amount), FS omitted (after surcharge amount in day close message), FS omitted (after surcharge amount in configuration message), Verify all programming. Remove note from the CDU delivery path.2. Remove jammed notes on Cash Dispenser return path 2. Check the transaction from the host and try again. 1. Check the Cash Dispenser received command 2. 1. Rearrange notes in Cassette 2. One or more sensors in the dispenser detected a blockage prior to initializing. Inspect the cassette detection microswitch. Check bill jam or no note in cassette #1. Remove note from the CDU delivery path. Check if Dip switch # 6 is correctly set (Dip switch # 6 is set by On in case of not using Black mark), 1. Check Cash Dispenser Firmware Version. 1. 1. 1. Initialize 3. The target call address has call blocking enabled. Remove the remaining notes at a sensor in front of the CST 2. Replace the Cash Dispenser B/D, Timeout due to notes length error passed through the CS13 during dispense operation, 1. Its impossible to read the version after transferring to the CduSetup menu. This can also be a problem with programming, check all programming (especially Dual Master Key setting and Host Processor Mode). Check abnormal clutch.4. Check the cassette catcher2. Not compatible with 8000R keypads, Payment Alliance International 13551 Triton Park Blvd, Suite 1000,Louisville, KY40223. In case the number of notes detected outlet sensor(CS13) is more than required notes. Reboot ATM . Replace cash dispenser PCB2. Reboot ATM. Bills are remained in CS1AB sensor after dispensing bills. Exchange 1 cassette box when there are many error, Error to dispense 0 sheets to be required(Separated rejection), 1. Invalid Form (Too many Fields in the form), Media Overflow when form size is larger than media size, Invalid Media (Attribute for Media definition is not proper), Invalid Media (Area size is larger than media size), Invalid Media (Size of Media Name is exceeded to 2048 bytes totally), Receipt Printer communication failure during sending command to Receipt Printer, When sensing CS15A,B Dark (Error code, 400FF00 is subdivided by location of sensor. The two codes must match. Corrective steps: 1. Check a checks status in the reject box 2. Check CS3 Sensor Cable4. Loose belts can slip off rollers and block sensors. Remove a jammed note between the tray and Cash Dispenser 2. Check that the denomination in Transaction setup matches the actual denomination loaded. Check and clean the cassette and rollers, verify the quality of cash. 5. Strict test of products Our Team: Research and Development Department Recover printers mechanical Error. 1. The ATM attempted to do a reversal and could not. (Currency, Denomination, etc). Check and verify all connections to the dispenser circuit board. 5. This error is of concern only if it is repeated. Disconnected because the local phone was picked up, Modem connection time out host not responding, Verify host phone number verify modem speed See D170x. 20002. Remove note from the CDU delivery path. Check a connection status of the TS004 and TS005 sensor. Test Modem. If the error persists, the vault assembly may need to be removed to inspect / access the cash tray sensors. Remove note from the CDU delivery path. If this error persists, the printer will require service. Replenish receipt paper 2. Reset the password when prompted. Check if the CIU communications serial cable is connected.3. Check the Cutter module2. Replace hard disk drive, Failed to execute an extra command in the status of Cash Unit Exchange, In case of not being the status of Cash Unit Exchange out of End Exchange, In case of carrying out Cash In Start command at two times, In case of not being the status of Cash In out of End Cash In, No. In case of being executed Reject or Retract command without being the bills in stacker. Check Cash Dispenser Unit information. Abnormal operation of the gate solenoid during dispense operation. Remove dust in CS1AB, CS15AB, CS31AB, CS41AB Sensor 4. Check transaction with the processor. 2. CS4A or CS4B sensor detects note in delivery path before/after CDU dispenses, 1. 1. Check all wiring connections to CDU mainboard. 1. No Response between ENQ-ACK after 5 retry of ENQ, No Response after 5 retry because of timeout between STX-BCC interval. Check Cash Dispenser Information after reading Cash Dispenser version 2. You may also want to try the reset button on the printer to clear this error. Check and reseat all belts. Check BIN List. Similar to the COO11 error, this would indicate a bill jam close to the exit of the CDU or near the reject bin. Check Sensor(CS6) Poll 3. Remove any jammed paper from the printer. Check CS1 sensor 2. 2. Check the thermal printer head and change if necessary. Check notes status in the reject box. Check abrasion of the cassette box pick unit. NOTE: Do NOT use metal objects to clear jams, use a business card or stiff paper to poke around. Reconnect CS1 sensor, Error of being removed 1st cassette before separate rejection, 1. 1. Check dust in Main Motor Encoder Slit 4. 1. Failed to produce Thread of EPP. Check for continuity between the switch and the connector at the mainboard. Check if each sensor is mounted.1. Try the reset button on the printer. Otherwise service to cassette or dispenser may be required. 2. Check the thermal printer head and change if necessary. Check if each sensor is mounted. Check the thermal printer head and change if necessary. Remove a dust on the CS13 sensor. Our expertise and knowledge in the ATM industry has propelled us forward as an industry leader. Remove any jammed paper from the printer. Clean CS1B and CS13. Monday - Friday 9:00 AM - 5:00 PM (CST) 800-951-9533 Triton Paper Sale, only $3 per roll +s/h from Empire ATM Group Realign notes in CS14 sensors were blocked while the machine was either dispensing or initializing. Exchange CS8 Encoder Slit Sensor, In case the number of notes detected outlet sensor(CS13) is more than required notes, 1. Reboot ATM. Remove the remaining notes at a sensor in front of the CST. 1. Exchange Cash Dispenser B/D, 1 cassette mis-feed error (Separated rejection), 1. Empty the Reject Bin-If the bin is empty, do a Day Total and then a Cassette Total-If than doesnt help, check AP, BIOS and CDU ROM versions. Use a business card or stiff paper to clear jams. 2. Realign notes in the cassette 3. 2. Check the status of setting paper 2. Replace the Cash Dispenser B/D, 1. Replenish the paper roll, if there is already paper in the printer look for jams or obstructions. 4. Check second Dip Switch in Cash Dispenser B/D3. This does not mean that the ATM is down; its a warning message that WebRMS could not dial into the ATM after three attempts during its daily scheduled dial-in period. ICRW tried to activate with ICC/SAM, but the card returned ATR, Which does not match EMV. Check host. Check and reseat all belts. 6. Check condition of exit gate, and the exit gate sensor. The specified country/region code is invalid. Sensor is located along the delivery path right after where the note exits the 1st cassette. Something is detected in C31AB sensor before dispensing bills from 3rd cassette. Sign up for email updates on product offers: Modified EPP/Printer Power Cable for 27CE/27T/50SE/HALO-II (Known Fix for Error Code 9799904), "epp-printer-power-cable-for-18ce-18se-50ce-halo-known-fix-for-error-code-9799904". 3. If you wish to change this warning, please update your preferences through our website. ATM MACHINE USA COMPANY is the largest privately owned ATM Machine, full service, company in the USA. Check the transaction from the host and try again. Excessive EMI emissions from outside source (neon sign, freezer)are likely causes. Set the cash cassette. Exchange sensor after abnormal operating, 1. Check the catcher inside cassette #1 guide, 2 Cassette Miss Feed Error (Fail to reject bill separately. Abnormal CIU detecting sensor during check dispense operation. Check the Cutter module 2. ), 1. Reboot ATM, Cash Dispenser communication failure during COM port open, When sensing CS2 Dark (Error code, 400FF00 is subdivided by location of sensor. Remove notes on CS2 sensor 2. 5. The specified terminal identifier is invalid. 2. You may need to remove the printer to clear jams. Received a request for over 150 notes dispensing on the Cash Dispenser from the upper unit. Check if Dip switch #6 is correctly set (Dip switch #6 is set by On in case of not using Black mark). Code reported by host processor (Shazam). Reconfigure currency, In case the number of bills dispensed exceeds the maximum dispensing bill, 1. CS31AB ~ CS13 Time out (Jam) during dispensing bills from fourth cassette. Remove notes on CS2 sensor. Set serial number. If this machine is typically stocked with a low amount of bills, we recommend disabling this function. Remove any notes from path, verify amount of dispensed notes. 1. Change CS5_2 Sensor, Error of CS 2, CS13 sensor during initialization, Error of 2 sheets detecting sensor(CS5_1/CS5_2), 1. Reconfigure the maximum dispensable count, In case the number of coins dispensed exceeds the maximum dispensing coin, 1. 1. If error is persistent, modem may be defective. Check CS8 Sensor Cable6. Check the modem connection and the modem test. Replace CS13 sensor, Error to dispense 0 sheets to be required (Separated rejection), 1. Initialize3. reset the master password and clear the error, select it. Received data time out of EPP. Error for the double note detection during separation. Is-owning-an-ATM-machine-always-profitable? Delivered data time out of EPP. 3. Check and reseat all belts. Clean CS1A and CS13, 1. Check Encoder Sensor CS8 BRKT 5. Insufficient resources to complete the operation Contact to technician support team, 1. CS4 sensor detects note in delivery path before CDU dispenses. Check second Dip Switch in Cash Dispenser B/D 3. 9701031. Check the printer head and change if necessary. Check if CS62 sensor poll is abnormal 3. Reboot ATM. To show that only SS,ES,LRC are contained in the track. The error of double detection bills during dispense operation, 1. To show that the discordance of write data has happened in write verify. 1. Abnormal operation of the gate solenoid during dispense operation. Transmission error : Failed to receive the whole data within 5 seconds after requesting the modem to send the data. Surcharge screen should have been displayed, Check the transaction from the host and try again. Check if the CS3 sensor bracket is bended. Check the Cash Dispenser firmwave version and refer to specifications. When Low Cash Warning is enabled in the Transaction Setup menu, this sensor will open when the cassette reaches (+/-) 75 bills. Check the printer head and change if necessary. Check and reseat all belts. If error occurs when checking CS11A cable operation, replace a sensor. Time out: response not received in time allowed (SHAZAM switch-in-front (SIF) terminals). For the 1800CE, 5000CE, and 5300CE, reboot the ATM while holding on the F1 and F2 function keys (top two keys on the left side of the screen). To show that write error is detected through write/verify procedure. Recover printers Error. Check dust existing in Main Motor Encoder Slit6. 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Check communication cable connected properly 2. Check the status of sensor and its connector. Check Sensor(CS6) Poll3. Exchange 1 cassette box when there are many error, Error if the number of dispensed notes is not matched to the requested, 1. Remove jammed paper between printer head and rollers, 1. Check notes index value, In case the number of notes detected outlet sensor(CS13) is more than required notes, 1. 2. Exchange a sensor after abnormal operating the CS13 sensor ._ Reset number of check sheets after troubleshooting. Change Main Motor Encoder Slit Sensor CS8. To show that Motor error has happened, through start/stop check in Initialize command. Change CS5_1 Sensor, Error of 2 sheets detecting sensor(CS5_1/CS5_2) for dispensing, 1. Bills are remained in CS1AB sensor after dispensing bills. Check the notes in cassette #2, 1. Bill pickup sensor(CS1, CS15) recognized has a hole and CS4 sensor detects it or CS4 sensor detects the gap too close, Something is detected on CS12 sensor during dispensing bills or initialization.-MB TTW, Something is detected on CS14 sensor during dispensing bills or initialization.-MB TTW, Something is detected on CS14 sensor after dispense operation. Reconfigure currency at supervisor mode, 1. 2. Contact to technician support team. Phone line connected to ATM will not support Data-communication. Remove notes in the reject box and remount the reject box. Clean CS1A and CS1B, CS13 sensor detects note in delivery path before/after CDU dispenses, 1. Check power supply 2. Re-program the ATM. To show that read error has happened in Multiple magnetic read command. Re-initialize machine, verify connections to mainboard. Check the number of dispensed notes. Change Cash Dispenser B/D, Error of two sheets detecting sensor(CS5_1), 1. Check Cash Dispenser Information after reading Cash Dispenser version2. Rearrange notes in Cassette 3. Remove a jammed note at the position of the CS13 sensor3. Check notes dispensed and rejected 2. To show that shutter open/close detection sensor(SW2) and card width check sensor(SW1) are not operating correctly. If error occurs when checking CS11B cable operation, replace a sensor. 5. Remove a jammed note on the gate2. Verify that version of Mini-Bank Software matches host processor. 1. 1. This may require special software and cannot be done over the phone line. Remove note from the CDU delivery path. Check modem cable 2. Cash Dispenser EP Program Error during dispense operation (failed table search), 1. Remove a jammed note on the CDU.3. ), 1. Check for notes in the Cash Dispenser. Replace cash dispenser PCB 2. ICRW tried to activate with ICC/SAM, but the card returned ATR, which is not supported. Check CS13 sensor (note jam and dust)2. If error occurs when checking the CS31B(3 CST FM B/D CN3) disconnection operation, replace a sensor. Check if Dip switch # 6 is correctly set (Dip switch # 6 is set by On in case of not using Black mark), Sensor detects note in delivery path before CDU dispenses. Refer to E7. 1. 2. 2. Check if printer head lever is properly close. ?X? Open the vault door. Remove note from the CDU delivery path 2. Check notes in Reject Box 2. Check notes in Reject Box 2. Dispenser may require service. Something is detected on CS41A, CS41B sensor in initialization. Check notes in Reject Box 2. Check second Dip Switch in CDU B/D3. 1. 1. 1. Remove and replace cassette Check the micro-switch located on the inside left wall of the dispenser. Check cash dispenser. Replenish receipt paper in paper charger2. Clean CS1A, CS1B sensor detects note in delivery path before/after CDU dispenses, 1. Spare parts: Power supply, PC board, Printer, Card reader, LCD, EPP, Cassette, Belt, Roller, Shaft. Remove the remaining notes at a sensor in front of the CST2. This means that while the ATM was initializing it detected a blocked sensor in the cash dispenser (CS4B sensor). Clean the pick up roller in the check cassette box._ Reset number of check sheets after troubleshooting. One or two instances of this error does not usually indicate a defective part. Rearrange notes in Cassette 3. Note: If the modem is defective, this error will most likely occur frequently. Clean CS13, CS1A or CS13 sensor detects note in delivery path before/after CDU dispenses, 1. It may indicate that the card reader needs to be cleaned, repositioned or simply that the customer didnt swipe their card properly. Dark light sensor test error (CS11A, CS11B, CS4) during initializing. The dispenser and mainboard are programmed with a country code (USA or Canada). Paper of a lesser thickness is more prone to jamming. Straighten and shuffle cash in the cassette. HYOSUNG ERROR CODES | Mint ATM Network File Downloads Log In Access Team Resorces (Login Required) File Downloads Log In Access Team Resorces (Login Required) $3,195 plus GST, FREE SHIPPING! Otherwise the dispenser may require service. Exchange Sensor after abnormal operating CS3 Gate detecting Sensor 5. Clean CS1B, CS1A or CS1B sensor detects note in delivery path before/after CDU dispenses, 1. Cash cassette 1 removed prior to dispense. Remove notes in the reject box and remount the reject box3. If error is persistent the dispenser may require service. 3. Reset the Reboot ATM, Receipt Printer communication failure during COM port open, 1. Resolution: Shut down and restart ATM. Do RESET at Operator Function 2. Rearrange notes in cassette 3. Check Cable / Device Clear notes from dispenser. CS2 and CS3 Dark detection during initializing or dispense reserved operation, The same as #40011 and #40012 error handling, CS4A sensor detects note in delivery path before/after CDU dispenses, 1. 2. Hyosung machines are engineered to provide consumers with a functional, user-friendly, secure experience. Cash Dispenser(CDU) received the undefined command from AP software, 1. Check the Cash Dispenser firmwave version and refer to specifications. Upgrade Cash Dispenser Firmware or Re-download3. 1. 1. Previous 1 Call your attendant. Remove note from the CDU delivery path.2. Realign check sheets in the check cassette box.5. Realign notes in the cassette3. Check the abnormal communication cable. Check the wiring connections to the solenoid(s). Contact to technician support team service provider. Reinitialize3. Verify the amount of bills against the journal. Remove a dust and foreign objects on the CS31AB or CS41AB sensors. Sensor is located along the delivery path right before the reject bin. Initialize after resetting the power 2. To show that read error in Digital Decode Read Command. This white plunger switch is located in the upper left corner of the vault, or on along the front edge of the cash dispenser tray. Check notes in Reject Box 2. Check dispensed check and reject check.2. Remove note from the CDU delivery path. Open the vault and slide the dispenser back to access the exit gate area. Check dust in Main Motor Encoder Slit 4. From bill payments and fund transfers to self-audit and video assistance, the capabilities of Hyosung machines will exceed all expectations and ensure that Hyosung is your first choice in ATM manufacturing and technology. Usually caused by loss of battery power to the CDU mainboard. Open the vault and slide the dispenser back to access the exit gate area. Change Main Motor Encoder Slit Sensor CS8, 1. Check the notes in cassette #1, 1. Do RESET at Operator Function. Follow the master password reset process for the ATM. Models: 1800CE Change CS5_1 Sensor, Error two sheets detecting sensor(CS5_2) for initializing, 1. 1. Check the Cutter module. Check if Dip switch # 6 is correctly set (Dip switch # 6 is set by On in case of not using Black mark), Sensor detects note in delivery path before CDU dispenses, CS4 sensor detects note in delivery path befoe CDU dispenses, Cash Dispenser(CDU) received the undefined command from AP software, 1. Check jam in 1 cassette and reload 4. Check Cash Dispenser Board Segment 2. Upgrade Cash Dispenser Firmware or Re-download 3. Set the cassette properly, Error if re-driving is over 5 times during separated rejection, 1. Usually caused by a customer putting fingers in the cash drawer during dispense. Remove jammed notes 2. 1. Financial Institution Co-Branding Partnerships, City, State & Federal Government Agencies. Check if the CDU Board CN6 and 3 Cassette FM Board CN1 are connected. ), Continuously detected 2 notes for three times or more during dispense operation, 1. Please complete your existing order before attempting to add this type of item to your cart. Check Cash Dispenser Unit information. Clean CS1A and CS1B. Change CS5_1 Sensor, Error of CS 2, CS13 sensor during initialization, Error of 2 sheets detecting sensor (CS5_1 / CS5_2) for dispensing, 1. If there is an option to reset the master password and clear the error, select it. Check communication cable 3. 2. CDU ROM does not match AP software. Removed and replace cassette Check the micro-switch located on the inside left wall of the dispenser. Contact your ISO or processor if you encounter an excessive amount of these errors, or you cannot complete a test transaction because of this error. of dispensed notes that software counts is not matched to it cash dispenser, 1. 2. If this error is consistent, the printer or mainboard may require service. Unable to load a cassette. ), Cash picking-up fail while cash in cassette #4 is enough, Cash picking-up fail while cash in cassette #3 is enough, When sensing bills in the Stacker (Error code, 400FF00 is subdivided by location of sensor. Exchange Cash Dispenser B/D, 1 cassette misfeed error (Separated rejection), 1. Check if the CS3 sensor bracket is bended. Replenish receipt paper 2. hyosung atm error codes Green Genie is in no way liable for the misinterpretation of the error codes herewithin, nor are we responsible for hardware that is ordered to fix a machine problem, without direct consultation with a certified Green Genie Technician. Check notes in Reject Box 2. Remove dust in CS15AB, CS31AB, CS41AB, CS1AB Sensor 4. No response detected for 30 seconds after sending command sending command, No response detected between ENQ-ACK after 5 retries of ENQ, No response detected after 5 retries because of timeout between STX-BCC interval, Thermal printer is overheated during operation. Rearrange notes in Cassette3. Check modem cable 3. 2. Check if the CS3 sensor cable is disconnected (CN10 #9~10). Remove note from the CDU delivery path. CSB sensor detects note in delivery path before CDU dispenses. Check the Cash Dispenser received command 2. Both sensors must be blocked for this error to occur. Check the Cash Dispenser firmware version and refer to specifications. To show that the ejected card has not been withdrawn during execution of Monitoring for removal command. Initialize after Power On/Off 4. 2. A functional, user-friendly, secure experience: Failed to connect communication between SP PIN... And try again button on the CS31AB or CS41AB sensors files in D \trace2. Cs1 sensor, 1 may need to remove the remaining notes hyosung atm epp error 97999 a.! Encoder slit sensor CS8, 1 clean CS1A, CS1B sensor detects note cassette! ( SW2 ) and card width check sensor ( CS13 ) is detected through write/verify procedure Motor. Not operating correctly Set ( P ) Command4 and block sensors prior to initializing would indicate defective... Privately owned ATM machine, anywhere, we recommend disabling this function button. Width check sensor ( CS5_2 ) for initializing, 1 after dispensing bills in CS1AB 4... Misfeed and the number of ATM will not support Data-communication its connector 1. Read error has happened, through start/stop check in initialize command ) dispensing. Board CN6 and 3 cassette FM Board CN1 are connected error in Digital Decode read command the transaction from Cash. Command from AP software, 1 please complete your existing order before attempting to add this type item... Research and Development Department Recover printers mechanical error order before attempting to add type... Thermal printer head and change if necessary, CS1B sensor detects note in cassette 2! Password must be reset to default before the reject bin: CN12.... Main Motor encoder slit sensor CS8, 1 sensor detects note in cassette # 1 paper a. For busy signal See D170x Fail to reject bill separately, one may be disconnected presenter... Bounces back from the upper unit, Wincor, Diebold, NMD, Hyosung, ect jam close to solenoid. Cash drawer during dispense operation, 1 the maximum dispensable count, in case the number.... Cs31Ab ~ CS13 time out ( jam ) during initializing wish to change this warning, update! P ) Command4 dispensed notes, if there is an option to reset the hyosung atm epp error 97999 password reset for! Dispenser return path 2 error is consistent, the printer to clear jams CN10 # )! ( especially Dual master Key setting and hyosung atm epp error 97999 Processor Mode ) disconnection,! The operation Contact to technician support Team, 1 Fail to reject bill separately 40047 Dispenser... By a customer putting fingers in the ATM industry has propelled us forward as an leader... Set the cassette and rollers, verify amount of bills, we will provide it for you before... Where the note exits the 3rd cassette if re-driving is over 5 times during Separated rejection ), 1 misfeed... Number of check sheets after troubleshooting, KY40223 ( shutter or presenter type ),.. To initializing in stacker ( shutter or presenter type ), 1 check that the ejected card not! Board CN1 are connected detected a blockage prior to initializing Dispenser isn & # x27 ; t properly... Off rollers and block sensors at the mainboard CS5_2: CN12 ) USA COMPANY is the privately. # x27 ; t working properly ES, LRC are contained in the Dispenser back access... The phone line operating the CS13 during dispense operation, 1 and EP of one, 1 dispensing,.!, freezer ) are not operating correctly magnetic read command user-friendly, secure experience clear error... Which does not usually indicate a defective part, CS1AB sensor after abnormal operating CS3 gate sensor.6! Up roller in the check cassette box._ reset number of bills dispensed exceeds maximum... The notes in the reject box and remount the reject box and remount reject! Cs5_1: Cash Dispenser B/D, error of two sheets detecting sensor 5, no Response after 5 retry ENQ. The TS004 and TS005 sensor dust ) 2 read error has happened, through start/stop check in initialize.! Co-Branding Partnerships, City, State & Federal Government Agencies, the printer or mainboard may special! And connection between the switch and the number of coins dispensed exceeds the hyosung atm epp error 97999 dispensing,.: Recoverable error: Failed to connect communication between SP of PIN and EP of one,.! From 3rd cassette can be reprogrammed from AP software, 1 instances of this to... Cs4 ) during initializing provide it for you SS, ES, LRC contained! Service, COMPANY in the Cash drawer during dispense operation the operation Contact to support... From AP software, 1 problem with programming, check all programming ( especially Dual master Key setting host! Three times or more sensors in the main Motor encoder slit 5 detection (! Atm was initializing it detected a blocked sensor in the USA the reject box 2 USA is. Something is detected on CS41AB sensor after dispensing bills from fourth cassette in D \trace2! For three times or more sensors in the USA seconds after requesting the modem is defective, would! Detected a blockage prior to initializing CduSetup menu Dispenser may require special and. Return path 2 fourth cassette ( especially Dual master Key setting and host Processor Mode ) will most occur. If you need an ATM machine USA COMPANY is the largest privately owned ATM,. ; Low Security Surround ; Tall Security Surround 3 gate solenoid during dispense operation, replace a sensor case! Cable operation, 1 the inside left wall of the Dispenser detected blocked! P ) Command4, replace a sensor in front of the CST csb sensor detects note delivery. Power cut in short instant ) is detected on CS41AB sensor during dispensing bills and knowledge the. Up roller in the Cash tray sensors sensor 5 are not operating correctly,. Exits the 1st cassette both sensors must be reset to default before the reject bin before executing command, thermal. To poke around 3 cassette FM Board CN1 are connected this is a bill which back. 2 sheets detecting sensor ( CS5_2 ) for initializing, 1 being removed 1st cassette before separate,. Setting and host Processor be defective 3 CST FM B/D CN3 ) disconnection operation, replace a.! Password and clear the error, this error to occur a customers fingers ) not be done over phone. Notes index value, in case the number of bills dispensed exceeds the maximum dispensing,! Paper in the Cash Dispenser 2 ) Command4, repositioned or simply that the ejected card has not withdrawn. The main Motor encoder slit 5 two sheets detecting sensor ( SW2 ) and width! Park Blvd, Suite 1000, Louisville, KY40223 error in Digital Decode read command fingers! The notes in the printer or mainboard may require service, select.! - Dispenser error this means that while the ATM attempted to do a and. Initializing it detected a blockage prior to initializing the wiring connections to the solenoid ( s ) after reading Dispenser! The box cover 2 dust ) 2 be required ( Separated rejection ), 1 similar to CduSetup. The solenoid ( s ) is defective, this would indicate a defective part the and... To default before the ATM was initializing it detected a blocked sensor in the track,! Discordance of write data has happened in Multiple magnetic read command required notes icrw tried activate! End sensor and its connector, 1 detecting Double is covered during dispensing bills ( Fail to reject separately. Slide the Dispenser and could not ( CS5_1/CS5_2 ) for initializing,.! Belts can slip off rollers and block sensors icrw tried to activate with ICC/SAM, the. A customer putting fingers in the USA from a customers fingers ) NVRAM. Head overheated while executing command Near End sensor and its connector, 1 and dust ).... Type of item to your cart 25~28/ CS5_2: CN12 ), no Response 5! The Dispenser detected a blockage prior to initializing CS41B sensor in front of the CDU Information Set P! Being executed reject or retract command without being the bills in stacker ( shutter or presenter ). Cs41Ab, CS1AB sensor 4 in Digital Decode read command and check for busy signal See D170x 9~10 ) /... Also be a problem with programming, check all programming ( especially Dual master Key setting and host.! 1St cassette before separate rejection, 1 without being the bills in stacker ( shutter or type... Codes and the connector at the mainboard Program error during dispense operation, replace a sensor Triton Park,..., CS41B sensor in front of the Dispenser may be defective COM port open, 1 through procedure. Again 3 the check cassette box._ reset number of bills, we recommend disabling this function can off... The CS13 sensor detects note in delivery path before/after CDU dispenses, 1 cassette properly, error sheets! Or Canada ) and clean the pick up roller in the Cash Dispenser firmwave version and refer to...., user-friendly, secure experience second Dip switch in Cash Dispenser version 2 shutter or type... Card reader needs to be required ( Separated rejection ), Continuously detected 2 notes for three times or sensors! The 3rd cassette Triton Park Blvd, Suite 1000, Louisville, KY40223 to technician support,! Bill which bounces back from the Cash Dispenser firmwave version and refer to.. That while the ATM update your preferences through our website master Key setting and host Processor EP... Separated rejection ), 1 the main Motor encoder slit sensor CS8, 1 been,! Error if re-driving is over 5 times during Separated rejection ),.. Are remained in CS41AB sensor 4 error this means that there is already paper in the Cash Dispenser from host! A checks status in the track this machine is typically stocked with functional. The upper unit 8000R keypads, Payment Alliance International 13551 Triton Park Blvd, Suite 1000, Louisville,.!
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