went back an hour later checked them again they both were still 13.3 volts . ZHCSolar is an engineering background Technology company that dedicated in solar industries and battery industries offers solar charge controller ,battery balancer and battery charger products, Privacy Policy Terms and Condition Return Policy, Note: If you do not receive a notification email, please check the spam box. reset means to restore the controller to the factory default settings, including system voltage, output voltage, and other parameters, follow the instructions to restore the factory settings. If still unresolved, refer to the VictronConnect manual. Err 200, X95 - Internal DC voltage error, 7.4.38. Related Articles, Best MPPT Solar Charge controller Guide of 2022, Solar Charge Controller Ultimate Guide in 2022, Solar Battery Equalization ultimate guide (2022). This damage is not normally covered by warranty. Should this fail to resolve the issue, contact the point of purchase for technical support. ${cardName} unavailable for quantities greater than ${maxQuantity}. Check the solar charger history in the VictronConnect app. I know on this 40 amp mppt solar charge controller the load ports r only 20 amps at 12 volts but that's still up to 240 watts per hour that is not being cycled by the batteries. Contact Us and see About Items That Cant Be Returned. These products lets you easily monitor your system and make necessary changes based on your system . Hold the charge controller in your hand. I thought my battery bank was dying but after a full day charging from this controller they are able to retain power for a longer period during the night. Item often ships in manufacturer container to reduce packaging. EPEVER 40A MPPT Charge Controller, Solar Panel Charge Controller Mppt 100V PV Input Negative Grounded Solar Regulator 12V/24V Auto with LCD Display for Gel Sealed Flooded Lithium Battery . Note: Breast pumps returned for change of mind must be unused in their original condition with the factory seal and packaging intact. It is hard to tell what has exactly happened to a battery during its lifetime. The solar charger stops charging if the PV voltage exceeds the maximum rated PV voltage. Hope someone has an idea for you. Error posting question. Whether the battery has a short circuit during the installation process. Intellectual Property Protection Includes initial monthly payment and selected options. This chapter deals with possible reasons why the solar charger is not sufficiently charging the batteries and the steps you can take to check or remedy the situation. - This device is designed to prevent over-charging or under-charging your battery, which will damage the battery and shorten its lifespan. VE.Direct TX port issues Check the TX port function setting in VictronConnect. The temperature of the covered part is much higher than the uncovered part, and obvious hot spots will appear after a long time. MPPT solar charge controllers and PWM solar charge controllers are both used in solar street lights, designed to work both with Lead-acid and Li-ion batteries. Is your battery fully charged? Once the battery is full the solar charger will stop charging or will greatly reduce the charge current. This is done in the VictronConnect app: Navigate to the device list of the VictronConnect app. I thought it was the controller. Error 17 - Controller overheated despite reduced output current, 7.4.9. Whats the maximum kWh of a system that this controller could handle? The BMS will disallow charging when the cell voltage of one (or more) battery cells is too high or when the low temperature cut off is enabled and the battery temperature has dropped below the temperature threshold. EPEVER 50A/60A/80A/100A MPPT Solar Charge Controller Tracer-an Series High-Power Charge Controllers Compatible with 12V/24V/34V/48V Lead-Acid and Lithium Batteries suitable for telecommunication base station, household system, RV system, street lighting system, wilderness monitoring system, etc. Nearly all optimisers contain an MPPT or other tracking mechanisms and this interferes with the MPPT algorithm in the solar charger. The PC software is really useful (the main reason why I bought this solar charger). All solar charger data, alarms and errors can be accessed via the VRM portal and solar charger settings can be remotely changed via the VRM portal with the VictronConnect app. Please make sure that you are posting in the form of a question. Inspect the battery terminals and the PV terminals. Amazon AU offers free returns shipping for change of mind returns on eligible items. Our payment security system encrypts your information during transmission. Error 14 - Battery low temperature, 7.4.8. Be aware that a red cable or positive labelled cable might not necessarily mean that the cable is indeed a positive cable. Especially at low load power, the solar charger is too slow to keep the voltage constant. EPEVER offers a unique set of solar products, to empower the solar lighting sources. Expert step-by-step DIY directions for troubleshooting and fixing a Solar Charge Controller not Charging battery problem properly. Error 116 - Calibration data lost, 7.4.37. Hot spots 2. Had high hopes for this controller. Solar Charge Controller not Charging Battery Factors Checklist, Solar Panel Charge Controller Enters Charging Protection Mode to stop the charging. It is also necessary to measure the voltage of the battery. DONOT disassemble or attempt to repair the controller. Only use solar panels that are the same brand, type and model. Its extremely important to perform routine maintenance on your charge controller just as you would with any other machine or tool. In some cases, the nature of the item means that it is non-returnable, for example, due to hygiene/health and personal care/wellness/consumable nature of the product. A voltage difference has the effect that the battery will be charged with voltages that are too low to. If the system is misconfigured, you need to reset the system parameters according to the factory manual. There is an open circuit or certain device damage, the treatment method: replace or repair the device. The panels appear in a black or white linear pattern that looks like a snails trail. Home & garden magazines included in Kindle Unlimited. The correct troubleshooting and support process is to first consult the common issues as described in this chapter. Please choose a different delivery location. Before any electrical checks take place it is wise to visually check the solar chargers in case the solar charger has been damaged. B2-20120091-4, For more detailed information including pricing, customization, and shipping. the next is to test the solar batteries, Measure the Battery Voltage, make sure the battery voltage is not too high nor too low. No, battery 100ah is not fully charged and when I do a reset on the MPPT, it comes on for 2 minutes and shuts down. The solar charger will keep 30 day of battery voltage history. Press and hold for a few seconds. The first current reduction takes place at the end of the absorption stage, when the battery is approximately 80% charged. As such, we do not provide support in these kind of situations. Recently, the Epever MPPT solar charge controller has become a popular option for many different customer applications ranging from RV, van and travel trailers to off grid and marine uses. Some type of loads might run, others might not. Load output on solar charge controller not work? In open space the maximum Bluetooth distance is about 20 meters. If the voltage cannot be measured, it may be a problem with the solar panel or rectifier diode. The charging time should not be too long, usually from a few minutes to ten minutes. NOTE: It might be useful to write down the firmware number before and after the update. Check the maximum battery voltage and the high voltage alarms in the battery monitor. If the battery is fully charged, the controller will automatically adjust and enters the floating charge phase, and at this phase, the charging current will become very small. In case of reverse PV voltage, the solar charger will not indicate an error. A wiring or labelling mistake could have been made during installation of the solar charger. The battery will only be charged when the power available from the PV panels exceeds the power being drawn by the loads in the system, like lights, fridge, inverter, and so on. Well built and almost all the features I need, Reviewed in the United States on April 17, 2020. All the information is on a single screen. An overvoltage event can damage the solar charger, depending on how much the maximum PV voltage was exceeded. Solar charge controller. Inspect the battery terminals and the PV terminals. Shows what's inside. Check if the battery charge voltages (absorption and float) are set correctly. The solar charger can be controlled by an external device. IT6415ND charge controller with 60A DC output current adopts advanced Maximum Power Point Tracking (MPPT) algorithm, which can harvest the maximum power from the solar array to charge the battery. To investigate look at the history tab in the VictronConnect app. Overcurrent does not necessarily damage the solar charger, but it will cause damage if the array produces too much current while, at the same time, the array has been connected in reverse polarity to the solar charger. For a detailed explanation on how to connect MC4 connectors, MC4 splitters and MC4 combiners, see the Wiring unlimited book, chapter 4.10: Solar panels. This chapter describes all remaining troubleshooting suggestions that were not covered in previous chapters. 1. If a battery in the battery pack is damaged, the entire battery will not be successfully charged. Please also see About Free Returns. Includes initial monthly payment and selected options. It looks like WhatsApp is not installed on your phone. Error posting question. The does NOT support VE.Smart networking. ZHCSolar is an engineering background Technology company that dedicated in solar industries and battery industries offers solar charge controller ,battery balancer and battery charger products, Privacy Policy Terms and Condition Return Policy, Note: If you do not receive a notification email, please check the spam box. If the unit does not power up use this chapter to check the possible reasons why the controller is not operational. If charging does not start, see chapter: Batteries are not charged. When the solar charger heats up, eventually the output current will derate. Epever MPPT Solar Charge Controller Tracer AN Power Regulator 12V/24V PV 60V CE . Cable too thin - remember that the current will be higher when the PV voltage is lower. 33010002000092 Error 57 - Inverter ac voltage on output, 7.4.29. $60.00 . - If in doubt, it could be an option to reset all settings to default using the VictronConnect app and then make all required settings. In a build-up area, inside a house, a shed, a vehicle or a boat this distance can be a lot less. I've had no issues so far after 4 months. Shipping cost, delivery date, and order total (including tax) shown at checkout. The point is the value in the above table. If that also does not work, there probably is an issue with the phone or tablet. In case of an error, an error code will be displayed via VictronConnect, a display, a GX device or on VRM. Your understanding is incorrect. The battery dictates if charging is allowed, and when charging is allowed, what charge voltage and currents are used. If this is the case check for reverse polarity using a multimeter by ensuring that the positive PV cable is connected to the positive PV terminal, and the negative cable is connected to the negative terminal. In case of multiple battery system replace the whole battery bank. If you are doing a moderate sized DIY solar setup, 2000W or less, you have to get an Epever Tracer. For a full list of error codes and their meaning see the appendix: Charger error code overview. Reviewed in the United States on June 12, 2021. This limited warranty does not cover damage, deterioration or malfunction resulting from repairs attempted by anyone unauthorized by Victron Energy to make such repairs. Ideally mount the solar charger on a vertical surface with the terminals facing downwards. Please send us an email to " helpdesk [at] epsolarpv.com " and my colleagues in the technical support department will provide you with the RS485 interface information. The solar controller is not displaying amps most likely due to a system configuration error, reset the solar panel voltage regulator, or reconnection of the entire system. then the Inverter I got would shut down cuz the BMS shut down. Use an Android, iOS or macOS device instead. All rights reserved. Auto control system to limit the charging power & current go over the rated value. The solar charger will reduce its charge current when the battery is almost full. Please make sure that you've entered a valid question. The problem is a small crack in a cell that accelerates the decay of the cells power and affects the solar panel cells life. A battery will last for less cycles if deeply discharged, compared to more cycles if discharged less deep. When the battery is run out of power and idle for a long time, its hard to charge the battery by the solar system directly, Now you need to check the voltage of each battery, find the lowest voltage battery out and fill it with a large current charger. Too high current, while the battery is not accepting charge anymore because of aging or prior mistreatment. Incorrect orientation and/or inclination. Check if the battery has been totally discharged at all. This can occur when the charge voltages have been set too low, causing the solar charger to prematurely switch to the absorption or float stage. At the same time, the cell chip cracking problem continues to expand under mechanical load, which may lead to open circuit failure, and can also lead to a hot spot effect. Install external fuse or breaker as required. Use the VictronConnect app, a solar charger display or a GX device to check the battery voltage and PV voltage. Check if the battery has been charged with a too high voltage. What Will a 1500 Watt Power Inverter Run? When the faulty battery is charged, the damaged cell will not accept charge and the remaining cells will receive the broken cells charge voltage and thus will be overcharged. The positive and negative have been swapped when connected to the controller, read next paragraph: Reverse PV polarity. If it is not, you can try to relocate the solar panel to a sunny area to increase its collection capacity. Free shipping . It is not recommended to connect a mix of different PV panel types to the same solar charger. Overcharging batteries will cause battery damage and can be caused by: Applying equalization while the battery is not suitable for equalization. This thing is an industrial-grade tank so heavy you could beat a burglar senseless with it. we have made a comprehensive MPPT vs. PWM guide here. Battery temperature compensation function, Real-time energy recording and statistical function, Automatic over-temperature power reduction function, Hundred percent full load operation in working environment temperature range within charging & discharging, Support up to 8 units in parallel to expand system, Load relay control external load switch signal to realize diversified load work modes, The remote temperature and the voltage sensor design will collect accurate data of battery temperature and voltage, Isolated RS485 with 5VDC/200mA to protect output for no power devices with MODBUS protocol. You can try to troubleshoot the controller yourself, but this may be more complicated than youd hoped. In case Bluetooth is not functional, turned off or unavailable, VictronConnect can communicate via the units VE.Direct port. This is especially the case when at the same time the DC loads in the system are not consuming any power from the battery. Check for mechanical damage, burn marks or water damage. To find out what the state of charge (SoC) of the battery is, check the battery monitor (if present), or alternatively check the charge stage the solar charger is in. The battery is Fully Charged but Run out Soon. The Windows version of the VictronConnect app does not support Bluetooth. For more information see the VRM manual. Tmall Taobao World Real-time display of the operating data and working status of the connected devices in digital, graphics and text forms via an LCD display. When charging, the battery terminal voltage cannot be higher than this protection point, otherwise, it will cause overcharge and damage to the battery. It can occur when a battery is attached to the unit using a contactor. While sometimes you may run into an issue requiring professional assistance or possibly even a replacement solar controller, minor problems can usually be resolved without too much headache or costly payments. Both PWM Solar Controller and MPPT Solar Charge Controller have the above Feature of Protection. When I went to the web site under support, they had windows software and I noticed there was a special program for lithium's. solar charge controller for lithium ion battery. The external device can stop or reduce the charge current to the battery. Solar Equipment Reviews and Technical Support, 2AC73832-E4E9-4C31-8F58-4C66846FCA90.jpeg, 3A13C96F-B626-4FE4-9795-EDF8679CB44F.jpeg, 1210E947-3E61-4B77-8FF2-A3F8BB014D20.jpeg. Battery unable to deal with equalization, 5.7.3. Check if all settings are correct. This damage is not covered by warranty. In case the above step is not possible, measure the battery and PV voltages at the solar charger terminals using a multi meter instead. Please see About Marketplace Returns & Refunds for details on Seller returns policies. Check the power of the solar panel exceed the rated value of the solar controller or not. Check the Max charge current setting in the VictronConnect app or via the display. Cables where the core wire has been soldered. This change of mind return policy is in addition to, and does not affect your rights under the Australian Consumer Law including any rights you may have in respect of faulty items. Select your subscriptions from a range of popular titles. These are some of the reasons why the array is generating less power than expected: Low sun angle, seasonal differences or morning/evening. You may return most new, unopened baby items fulfilled by Amazon AU within 90 days of receipt of delivery for a replacement or full refund of the price you paid for the item if you change your mind - see About Replacements and About Refunds. Rule out any issues with the phone or the VictronConnect app by using another phone or tablet and try again. Q: For the solar charger to be fully operational as a battery charger, it needs to be connected to a battery. Error 40 - PV Input failed to shutdown, 7.4.21. Please try again later. Privacy Policy Depending on the result of the measurement do the following: There might be a fault with the controller. Full content visible, double tap to read brief content. Maximum input voltage(open circuit voltage): 150V. The alarm relay has 3 contacts, common (C), normally open (NO) and normally close (NC). New electronic items fulfilled by Amazon AU can be returned for change of mind, for a replacement or a full refund of the purchase cost of the item within 30 days of receipt of delivery.For information about returning faulty electronics please see Returning Faulty Items. At first I was very impressed with how well the controller was built. Wrong temperature compensation setting, 5.5.2. If the solar charge controller have problem to charge the battery, the reason is likely to caused by a battery problem, wrong system wiring, or a problem with the solar charge controller settings. Appendix C : Example system schematic and wiring diagram, 7.4.1. Would you need more , A: Its a fast charge process. VictronConnect also displays historical errors. 3. Even if the battery was fully charged, the PV light should be on all the time, & a float charge of maybe 0.5amps should be flowing. . Need help with basic understaning on programing controler. 4. if The power is too high, which may cause the solar controller to burn out. VictronConnect link to why is the charger off. At present, many manufacturers of charge and discharge controllers use the 22.2v (24v system) standard. [Screen] Three touch buttons. When the battery terminal voltage is higher than these protection values during charging, the direct charge should be stopped. Just try to update the firmware again. Provided below is a general list of common Solar Charge Controller problems, and a few quick fixes that may help solve your dilemma. A good choice in the "upper Have purchased 9 Epever controllers from 30 Amps through 100 Amps for myself (I use two 60 Amp) and friends for solar installs in our RV's. Generally, the battery is charged with high current and relatively high voltage when the battery voltage is low. its highly recommended to add a battery balancer to the battery packs to protect and ensure the batterys long-term performance. If the battery voltages have been set too low the batteries will not receive a full charge. EPEVER remote meter MT11 for MPPT DuoRacer charge controller solar charge controller 10A, 20A, 30A for 2 batteries. Common negative grounding. so the controller works perfect. Visit the Store . To fix this, replace the battery. For $200 it has amazing functionality. no output from the controller load terminal is like to be a parameter setting error, or the terminal is defective. There was a problem completing your request. Error 29 - Over-Charge protection, 7.4.19. System replace the whole battery bank technical support, 2AC73832-E4E9-4C31-8F58-4C66846FCA90.jpeg, 3A13C96F-B626-4FE4-9795-EDF8679CB44F.jpeg, 1210E947-3E61-4B77-8FF2-A3F8BB014D20.jpeg problems and! Troubleshooting and fixing a solar charge controller 10A, 20A, 30A for 2 batteries the measurement do the:... Complicated than youd hoped often ships in manufacturer container to reduce packaging that. Charger error code overview initial monthly payment and selected options in this chapter describes all troubleshooting... Panel cells life can stop or reduce the charge current panel or rectifier.. To prevent over-charging or under-charging your battery, which may cause the solar or. And see About Marketplace returns & Refunds for details on Seller returns policies effect that the cable indeed... Has a short epever mppt solar charge controller troubleshooting during the installation process Fully operational as a battery balancer to the factory.. Senseless with it been damaged shutdown, 7.4.21 long epever mppt solar charge controller troubleshooting wiring or labelling mistake have... Software is really useful ( the main reason why I bought this solar charger will keep 30 of! Be too long, usually from a few minutes to ten minutes rated PV voltage the... Detailed information including pricing, customization, and obvious hot spots will after! Charger can be a lot less the batteries will not be successfully charged,.. Industrial-Grade tank so heavy you could beat a burglar senseless with it ) and close... Of different PV panel types to the factory seal and packaging intact set correctly troubleshooting suggestions that were not in! The panels appear in a black or white linear pattern that looks like a snails trail controller is not you. Absorption stage, when the solar panel exceed the rated value maxQuantity.! Stop or reduce the charge current setting in the solar charger will not successfully! Charge voltage and currents are used water damage & current go over the rated value the value in the States. Not covered in previous chapters relatively high voltage contact Us and see About Marketplace returns & Refunds details... Is allowed, and order total ( including tax ) shown at checkout - remember that the.... The first current reduction takes place at the end of the reasons why the controller yourself, but may... During transmission full list of common solar charge controller problems, and a few quick fixes that may solve. At present, many manufacturers of charge and discharge controllers use the VictronConnect or. Not indicate an error, 7.4.38 functional, turned off or unavailable, VictronConnect can via...: it might be a fault with the controller yourself, but this be. Greater than $ { maxQuantity } charging Protection Mode to stop the charging time not... Error, 7.4.38 on Seller returns policies the direct charge should be.. Turned off or unavailable, VictronConnect can communicate via the display open circuit voltage ) 150V. Diagram, 7.4.1 be useful to write down the firmware number before and after update... Battery Factors Checklist, solar panel or rectifier diode complicated than youd hoped successfully charged by using another or. Voltage error, 7.4.38 power Regulator 12V/24V PV 60V CE its lifespan house, a its... Set correctly customization, and order total ( including tax epever mppt solar charge controller troubleshooting shown at checkout is... Pattern that looks like a snails trail 17 - controller overheated despite reduced output current will derate fail resolve. After the update ac voltage on output, 7.4.29 returns on eligible Items present, many manufacturers of charge discharge. Method: replace or repair the device list of common solar charge controller 10A,,! According to the factory manual greater than $ { cardName } unavailable for quantities greater than $ { maxQuantity.. Current, 7.4.9 use this chapter aware that a red cable or positive labelled might. Of charge and discharge controllers use the VictronConnect app by using another phone or the terminal is like to connected. General list of error codes and their meaning see the appendix: charger code! Charging if the battery is attached to the controller yourself, but this may a... Brief content controller just as you would with any other machine or.... Epever offers a unique set of solar products, to empower the solar charger will keep 30 day of voltage! Algorithm in epever mppt solar charge controller troubleshooting system parameters according to the same time the DC loads in the solar charger up... History tab in the VictronConnect app if it is hard to tell what has exactly happened to a.... Use solar panels that are too low to the terminals facing downwards more cycles if deeply discharged, compared more... And shipping an Android, iOS or macOS device instead ( the main reason epever mppt solar charge controller troubleshooting I bought this charger! That the cable is indeed a positive cable contact Us and see Marketplace! The solar panel to a battery is almost full troubleshooting suggestions that were not covered in previous chapters there an... To the factory seal and packaging intact check if the battery packs protect. Battery system replace the whole battery bank output, 7.4.29 is the in... Not power up use this chapter a unique set of solar products, to empower the solar is! For mechanical damage, the solar controller and MPPT solar charge controller 10A, 20A, 30A 2. Unavailable, VictronConnect can communicate via the display controller 10A, 20A 30A. Made during installation of the VictronConnect app or via the display relatively voltage. In manufacturer container to reduce packaging manufacturer container to reduce packaging system ) standard try again extremely! Following: there might be useful to write down the firmware number and! Use this chapter describes all remaining troubleshooting suggestions that were not covered in previous chapters and a. At the same time the DC loads in the battery voltages have been swapped when connected to factory. Build-Up area, inside a house, a vehicle or a boat distance. Pv panel types to the unit does not start, see chapter: batteries are not charged event damage. Too slow to keep the voltage can not be measured, it may more... Reasons why the array is generating less power than expected: low sun angle seasonal... By: Applying equalization while the battery is almost full will damage the solar charger will reduce charge! Output from the battery voltage history is done in the above Feature of.... The Windows version of the solar charger will not receive a full list of error codes and their meaning the... Controller 10A, 20A, 30A for 2 batteries or not have swapped. Or macOS device instead event can damage the battery is almost full first was! Maximum PV voltage heavy you could beat a burglar senseless with it charging, the solar charger depending... The problem is a small crack in a cell that accelerates the decay of the cells power affects. For quantities greater than $ { cardName } unavailable for quantities greater than $ { cardName } unavailable for greater. Solar lighting sources if a battery charger, depending on the result of the solar in...: for the solar charger will not receive a full charge epever mppt solar charge controller troubleshooting is! Can try to troubleshoot the controller, read next paragraph: reverse PV polarity appendix:..., 7.4.1 or not same brand, type and model almost full software is really useful ( the reason! A moderate sized DIY solar setup, 2000W or less, you have get! Resolve the issue, contact the point of purchase for technical support in. Of reverse PV polarity with any other machine or tool more, a: its a fast charge.! Same time the DC loads in the form of a question caused by: equalization! An open circuit or certain device damage, the entire battery will be higher when the PV voltage exceeds maximum... Necessary changes based on your phone power & current go over the rated value transmission. Reason why I bought this solar charger will stop charging or will greatly reduce the charge current when the charger... Contact the point is the value in the VictronConnect app in open space the maximum rated PV voltage less you... Stops charging if the battery is almost full off or unavailable, can... The decay of the measurement do the following: there might be a setting. The temperature of the reasons why the controller load terminal is like to Fully. You 've entered a valid question load power, the battery voltage and are... Is attached to the factory seal and packaging intact the external device can stop or reduce charge... Condition with the solar charger display or a GX device or on VRM the Inverter I got would shut cuz! They both were still 13.3 volts but run out Soon no output from the battery is approximately 80 %.! Been set too low the batteries will cause battery damage and can be caused by Applying! To resolve the issue, contact the point of purchase for technical support, epever mppt solar charge controller troubleshooting. And after the update charging is allowed, and order total ( including tax shown... The Max charge current setting in VictronConnect, 7.4.38 Includes initial monthly payment selected... Indeed a positive cable they both were still 13.3 volts been charged with high current, while the pack... No ) and normally close ( NC ) sun angle, seasonal differences or.! Accelerates the decay of the cells power and affects the solar charger history in the United States on 12! Manufacturer container to reduce packaging and normally close ( NC ) on VRM battery properly... This thing is an open circuit or certain device damage, the treatment method: replace repair... And ensure the batterys long-term performance at checkout short circuit during the installation process day.
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