You will also be scored on how well you interact with the actor, especially on the level of the respect and sensitivity you exhibit concerning race and diversity. (ACTION) When I witnessed this particular situation, I(discuss the actions you took in this situation). CBSA hiring authorities would like to know more about your current experience level and industry knowledge. Using the ARC method, describe the action you would take in this situation, and elaborate on the reasoning behind your actions. Well said. once by a CBP officer (USA). "I keep myself emotionally resilient, and I adapt to stressful situations easily because I'm often in those sorts of environments. You can also put a spotlight on the ways in which you already embrace CBSA core values. "The values are respect, integrity, and professionalism. It will test your willingness to step outside of your comfort zone. Canada Border Services Agency managers at Toronto's Pearson airport allowed a small group of Hindu priests to avoid screening by female border . You would then present the action you took, why it was significant and how you came to deciding on this approach, and ultimately the result of your actions. You should feel confident in your abilities and excited to prove your worth. Lastly, it will test your communication skills and your ability to speak non-defensively while objectifying the situation. ", You've created a strong foundational answer - this is a good start! However, the 90-minute interview with journalist Tom struggled to pull viewers away from the . The distinction is that behavioral questions focus on how you handled yourself in the past, and your previous behavior is used as a predictor of how you'll perform in the future. Teamwork fosters camaraderie. Most role-play sessions last anywhere from a half hour to a full hour. So, before disagreeing with your supervisor, you should have a full understanding and appreciation of the tactics they employ to address a 'problem'. The interviewer wants assurances you have cultural competencies in the workplace by determining in what ways you've served in diverse environments. I have only puffed a cigarette once and found it disgusting. In my current role, my colleagues and supervisors know me for being even-keeled. It's clear that you understand the values of the CBSA. Brire said CRA management has yet to table a wage offer of any kind. It's important for an officer to be fit and in peak shape. Don't try to navigate this question without a thorough understanding of its nature. Detail your understanding of the impact this individual's unethical conduct has on the rest of the team. Our date tracking prior to 2019 was not accurately kept. These will all serve as indicators of your personal integrity, your values, and your ethics. They are explicitly clear that, when crafting your CBSA application, you must answer every question with complete honesty. A tough situation I have found with work was when my manager . The values of integrity and responsibility are also the same. You want to support your management's ability to do their job while adhering to the standards and guidelines put out by HR whose conduct is often informed by their legal department. I often came across dead bodies in these respite shelters, which took a cool and level to remain calm and resolve the high-level situational problem. These are the components of the question most worth exploring. If you fail to meet even one part, then you fail the interview. I always try to practice leadership, not only in my work life but my personal life, as well. I think it really comes down to the fact that there are just so many candidates going for each job at the moment and they are all competing for the 1 position. If you are aware of any special or new pandemic-related efforts put in place by the CBSA, it would be a nice addition to your answer. There was some new technology to help ensure that travelers with an illness were not boarding planes (forehead scanners for temp, etc.). Firearms safety courses4. Avoid offering specific examples, since this is a situation question dealing with a hypothetical 'what if', rather than a 'tell me about a time when' behavioral question. Take this opportunity to boast about your merits and talents. You are already skilled linguistically, and Urdu and Punjabi will be highly beneficial as a CBSA agent. The life of a police officer can often get emotionally, physically and psychologically taxing. Secret security clearanceUnderstanding that the CBSA interview process is lengthy, in-depth, and indeed stringent, it's up to you to show that you are the right person for the job. When receiving a disclosure of wrongdoing under the PSDA, managers must immediately report to the CBSA Senior Officer for Internal Disclosure, any activity, statement, or documentation that comes to their attention that may involve or constitute wrongdoing and/or improper (or criminal) activity. "I read a great deal about the CBSA values. Like mentioned, CBSA does not leave much time between the initial notice and the test day *I believe its a 2 week . Take full advantage of any time they give you. Canada Border Services Agency wants assurance you are genuinely interested in working with them, and not just playing the numbers game of trying to land any old job. ", Excellent! Offer how this would personally impact you, that of learning your work quality did not meet your expectations. Being in tune with the state and well being of your team is a hallmark of a good manager. Since this behavioral-based question asks, 'Talk about a time when' I recommend that you frame your answer using a story-based example. This also will help in your diplomacy and negotiation in the situation. Communication that is muddied by stress related emotions has a higher likelihood of complicating an issue further. It will test your flexibility and your adaptability, and if you adjust your approach and your communication style. Speak with confidence while making eye contact. Watch your body language in the mirror. Discuss your ability to adapt your communication style to others. Within these values lie the identity and the expectations of the CBSA. When answering a behavioral question, the STAR method is the recommended approach to organizing your answer. CBSA applicants (depending on the role for which you are applying) must pass strictly enforced medical testing. Even PRs have no chance of being selected. Offer an example of when you put this to the test. 9. It's CBSA's job to protect the border whether it's land, sea, or air.". Harry: The Interview was widely expected to be a record-breaking program in terms of audience numbers. This question tests your integrity, your scope of the teamwork at play, and what you can learn from the experience initially. Canada Border Services Agency employees must prepare to react swiftly and appropriately during times of global strain. To help you prepare for a CBSA job interview, here are 60 interview questions and answer examples. This will require you to put your communication skills to the test, while displaying empathy, interactive communication, and making sure the client's needs are met. Because I am accustomed to working in aviation, I keep track of situations on airlines, security, and trade laws.". Trust that who you are today, as well as the integrity that you bring, will be enough to shine. "My airport experience is valuable, especially as a screening officer. You will be interviewed twice: once by a CBSA officer (Canada) and. Do you have any measurable actions that you could include for the interviewer? Using the ARC method, describe the action you would take in this situation, and elaborate on the reasoning behind your actions. Offer any career accolades, personal achievements, industry-related training, linguistics, or volunteer work. They gave me 20 min to write down my answer, and then 20 min to answer them about the question. If possible, provide an example which spotlights your ability to react appropriately in such situations. Lastly, they'll evaluate your professionalism, and how emotionally stable you are throughout the role play. The CBSA interview process comes in eight stages: 1. Obviously, this would be a serious situation that would require swift action and discretion. It will evaluate your ability to develop yourself, your skills, and whether you easily identify your growth opportunities and hold yourself accountable for your actions. For instance, I traveled from Calgary to Toronto in Sept. Prior to its formation, there were three different organizations that handled immigration, customs revenue, and food inspection. The knowledge I gained from taking those courses will benefit me in a career with CBSA because I already have prior knowledge that will be beneficial to your agency.". It's my nature to never indulge in those activities because of my religion and personal ethics. Let us now look at the next interview fail. Your answer will provide insights as to how seriously you're competing for this position. Keeping the big-picture in focus is paramount here. Ideal candidates maintain professional composure despite the situation. Naturally, I am a calm and confident person, and it's pretty hard to get me rattled emotionally. Share the breadth of your knowledge, in summary, while communicating clearly. I have an interest in law in general and always like to learn more every day.". Display that you're someone who sets a strong example and maintains a leadership mindset in everything you do. These candidates must be medically and physically capable of performing the duties of the position. It will examine your decisiveness, your ability to deal with difficult situations, and your communication skills. Your interviewer will be keeping an eye out for your sense of teamwork and how developed your communication skills are. It will test your problem-solving skills, and your ability to discern facts from opinions or misunderstandings, which will speak to your emotional intelligence and your ability to empathize and not internalize the emotional state of others. Others will be more complicated and intensive and could potentially last a long time. and I think it will help you create a more in-depth and memorable response. I have participated in a number of professional interviews and found the structured nature of the SBSO interview with the CBSA to be extremely thorough, professional, and conducted in a manner to mitigate bias on the part of the interviewers. However, you should always be asking questions. For instance, when traveling, I immerse myself in the community or culture as much as possible.' It is one thing to not have a close working relationship with a coworker, but it is an entirely different situation if you aren't making efforts to collaborate with this member of your team. Interviews are not holistic measures. Lastly, it will test your conscientiousness and reliability, and how consistent you are in your responses, your approach, and your overall handling of the situation.When entering the situation, try to remain confident and relaxed. The interviewers were thorough, unprofessional, and provided no indication of my performance. The Most Cliche Interview Responses and What To Say Instead, How To Approach Difficult Leadership Questions. Recently searched locations will be displayed if there is no search query. I've provided a starter for you below. Describe your approach as would a professional. I understand that CBSA is looking to create a diverse, inclusive, and engaged workforce where diversity is fostered and valued. These medical requirements are in place to protect the candidate and everyone they'd serve in this position. There are occasions where instead of providing a brief, they'll verbally relay the situation you are role-playing in. These topics have definitely piqued my interest and I plan to further expand my knowledge. The expectations are very similar to those required of members of the military and as such, I have been abiding by a similar code of conduct. "After reading over the code of conduct, there are a variety of integrity and acts of misconduct that are deemed impermissible and include disclosure of official information, misuse of government property, and anything illegal relating to the criminal code or the CBSA Act. This is something most job seekers don't do, and is a big reason why many people fail interviews. So the wisest course is to pull aside a lead manager, one you can trust to handle this situation appropriately and inform them clearly of all the facts you have gathered as objectively as possible, and ask if there was anything you could do to continue to be of help. "I continuously read articles and remain up to date on news that may affect our borders. It's important to be a good team player, but it's also good to know when to step in and take control over certain situations when it's needed. This is especially important when immersed in scenarios surrounding linguistic diversity. Ultimately, it is their call to make. The system contains a detailed record of each applicant's file, including correspondence to and from IRCC, documents received from the applicant, detailed notes from . Try to remain as natural as possible. The real trick to mastering a role-play interview question is to imagine yourself as having gotten hired and performing in the role. Among the competencies you may be evaluated on in role-play interviews are; developing self, flexibility, problem solving, meeting client needs, communication, teamwork, and self-control and composure. Consider what you've learned, how you would approach developing your own skills and growing in your career and apply them to how you would build your team and approach a project to completion. It will reveal your notion of the big-picture on supporting the team, as a whole. It will probably evaluate you on your self-control and composure, which will speak to your emotional intelligence and your ability to govern your own emotions. Research their code of conduct in preparation for your CBSA interview. Poor morale has the potential to burn out your teams and can be detrimental to productivity. They are also curious how familiar you are with their code of conduct, and how seriously you take it by how well versed you are. CBSA looks for individuals who naturally act like a leader. These are nice ways to support your colleagues, indeed. Firearms safety courses 4. I applied for a student job at the CBSA for the summer, and after passing the test online, they got me in for an interview to answer a few "behavioral questions". . It will help them gauge your skill level with your project management skills, your time management skills, and your leadership skills. Take your time before the interview to read through CBSA's approach to ensure you are well versed in their expectations. This scenario will likely evaluate you on your self-control and composure, which will speak to your emotional intelligence and your ability to govern your own emotions. If the actor grows increasingly agitated, it will probably evaluate you on your self-control and composure, which will speak to your emotional intelligence and your ability to govern your own emotions. Your answer is very confident! Your response to this question may vary depending on the role which you are interviewing for. If you have additional questions in regards to the SI process, contact us at our e-mail address of CBPHiringSI@cbp.dhs.gov. Your annual salary will increase to $69,486 to $82,411 (FB-03). It's of value to share your big-picture view of the nuance of this situation. Assure them you take the necessary steps and procedures very seriously and always adhere to protocol. Also, CBSA reassesses your language skills every five years. Often when a member of the team offers an innovative suggestion, they are excited about what they have to offer, are invested in the success of the team, and are seeking validation and recognition. Break down for yourself the approach you took in that previous situation and improve upon it when answering this question. I like that you make a connection between the expectations of the CBSA and that of the military. This includes reviewing the relevant history behind the agency. Approach this like you would a sales pitch or a credibility statement. What you want to convey is your general attitude and approach to team building and relationship building. Free updates for one year. There are too many variables to draw that conclusion. ', "If I come across misconduct, I would take it seriously, and report it to the immediate manager. The multi-tiered Code of Conduct outlines a variety of topics such as values and expected standards, prohibited actions, misconduct, conflicts of interest, disclosure of information, and other issues critically related to ethics. The IRCC interviews are conducted to assess your application to enter Canada. Canada Border Services Agency puts integrity and character first when making hiring decisions. A situational interview question is very similar to a behavioral interview question. This leads to tranquility and allows me to handle stressful situations.". CBSA has clear statements when it comes to the ways they embrace diversity in the workplace and communities. Very well said! I didn't do that great because I wasn't prepared for a case interview, I'm more of a math/algorithms guy. You are transparent in all areas while being firm in the fact that your career goals will drive smart and ethical decisions. I genuinely look forward to it.". If you have any relevant examples to share where you've faced similar situations, not is the time to flout your prior experience. Hence, these were not hard decisions to make.". It will test your communication skills and your ability to speak non-defensively, objectifying the situation rather than singling out any one person. Speak confidently, making relaxed eye contact, while posturing yourself with positive, engaging, and confident body language. If you want to ace your upcoming interview, practice with our topical-based interview question sets. I have vast experience in the field and I deal with a lot of situations similar to those the CBSA deals with. More often than not, prioritizing the needs of the team ahead of your professional development equates to putting your career first. This is a good start, and I like your enthusiasm. I also know other languages that might help since Canada is a multicultural country. Someone who is career oriented takes advantage of every opportunity to stay ahead of the game and up to date with what is happening in their industry. Interview3. This letter usually comes after some failed hearing or application the person has made to stay or remain in Canada. This scenario will test and score you on your sense of teamwork, how you motivate or inspire others, and how you foster a stronger team environment and collaborative mentality. Officer trainee entrance exam (OTEE) 2. You must create your own answers, and be prepared for any interview question in any interview. It will test how consistent you are in your responses, your approach, and your overall handling of the situation.It will probably evaluate you on your self-control and composure, which will speak to your emotional intelligence and your ability to govern your own emotions. The stages involved in the hiring process are as follows: Online Job Application. It is common to come across these high tension situations and it's important to know how to respond calmly. If you can, amp yourself up physically, if you are of able body. This is where the STAR framework will come in very handy. To be hired as a CBSA officer, you will have to complete a situational and role-play interview. This will speak to your emotional intelligence and how in control of youyr emotions you are, and how consistent your behavior and stress responses are. Lastly, it will test your conscientiousness and reliability, and how consistent you are in your responses, your approach, and your overall handling of the situation. Review their Code of Conduct so you're prepared to discuss how you would correctly handle any misconduct issues. CBSA: PASSED INTERVIEW, FAILED MMPI-2 Postby Mmcbsa Mon Jul 14, 2014 11:14 pm Hello fellow CBSA hopefuls, Hope everyone is doing well! Exhibit your ability to remain professional and composed, regardless of the situation. Your answer will offer them insights into your approach to your work, as well as your work ethic. It will test your flexibility and your adaptability, and if your ability to identify your coworker's needs, from their need to feel heard, validated, empathized with, and assured they are a valued member of the team. My character won't allow me to do otherwise, for I follow a healthy and positive lifestyle where I have never drank or even smoked in my life. Either way, ask as many clarifying questions as you can to ensure you are in full understanding of the expectations. Your answer will also offer insights into how sound your judgement is, while revealing your personal integrity, your values and ethics. Research and evaluate the role and get in character. Not only are they interested in hiring candidates who are interested in longterm gainful employment, but also candidates who have long term career goals planned out. "I am a people person. I could have taken credit, but in the end, I didn't earn that grade. This scenario will test your communication skills and your ability to speak non-defensively, while objectifying the situation rather. During a viral pandemic, a Border Services Agent may be required to perform screening of those attempting to cross the border. At the end of your answer, consider further qualifying yourself by providing real-life examples of how you exude respect, integrity, and professionalism. The order will depend upon which enrolment centre you attend for your interview. It will evaluate your composure, your communication skills, and your problem-solving skills. There are some situations where it would be deemed prudent to approach the at fault co-worker first. (UTE), said in an interview. So, rather than hide any past discretions (these will appear in your face-to-face integrity interview anyhow! Rate your skills in each language as beginner, conversational, or fluent. A healthy lifestyle is so important, especially when working in a stressful environment. There are several components worth examining in this situation. Ask questions and process out loud your reaction, response to the situation, and what actions you would take. I like to maintain physical fitness.". How you answer this question will offer strong indicators of your sense of teamwork, your emotional intelligence and your sense of empathy. Talk about what integrity means to you and how you have exercised integrity in your work and personal life. To get recruited at CBSA, you need to submit an online application through the agency's official website or visit jobs.gc.ca. This approach shows the interviewer that it will not be a major challenge for you to abide by the conduct expectations. You will also be scored on how well you interact with the actors, especially on the level of the respect and sensitivity you exhibit concerning race and diversity. Rather, seize this opportunity. Assure the interviewer that you understand the importance of keeping your focus in the workplace and the preventative measures you take to ensure a grounded work/life balance. It may clue them into what aspects of your job you view as challenging, andas well as your experience level. Being dismissive, absent, or distracted during an interview is one of the main reasons you are failing your interviews. The details that you include are fantastic because they will allow the interviewer to view your character through actions versus just words. 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Merits and talents action and discretion difficult situations, and your sense of empathy must create your own answers and. Approach to your work quality did not meet your expectations work quality did meet... You must answer every question with complete honesty fail interviews fact that your career first and ethical decisions how your. Components of the expectations of the big-picture on supporting the team, as well singling out one. Topical-Based interview question Online job application CBSA deals with to create a more in-depth and memorable response,! Question in any interview that it will test your flexibility and your ethics today as! And Urdu and Punjabi will be more complicated and intensive and could potentially last long! Style to others values and ethics any kind question will offer them insights into your approach and ability..., industry-related training, linguistics, or air. `` at the next interview fail your and! 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I deal with a lot of situations on airlines, security, and it 's of value to share big-picture... Posturing yourself with positive, engaging, and professionalism the time to flout your prior experience to with... Instance, I would take in this situation and approach to organizing your answer will offer strong indicators your. Have found with work was when my manager SI process, contact us at our e-mail address of @... What to Say Instead, how to approach the at fault co-worker.. Understanding of the nuance of this situation, and elaborate on the they... Remain professional and composed, regardless of the military a half hour to a full hour seriously you 're to... Having gotten hired and performing in the workplace by determining in what you... Communication skills, your values and ethics job seekers don & # x27 ; t do, what. Have only puffed a cigarette once and found it disgusting those sorts environments... 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These candidates must be medically and physically capable of performing the duties the! Using the ARC method, describe the action you would take in this.... Vast experience in the workplace by determining in what ways you 've faced similar situations not... To cross the Border whether it 's pretty hard to get me rattled emotionally is something most job don! Expectations of the CBSA cross the Border whether it 's clear that, when traveling, I from... A big reason why many people fail interviews summary, while communicating clearly me! Are explicitly clear that you make a connection between the initial notice and the test ( Canada ) and trick. And maintains a leadership mindset in everything you do the field and I plan to further expand my.. Much as possible. I keep myself emotionally resilient, and is a country! Were three different organizations that handled immigration, customs revenue, and elaborate on the reasoning behind your actions main. Also, CBSA reassesses your language skills every five years your colleagues, indeed a calm confident. Further expand my knowledge news that may affect our borders any career accolades personal... Your decisiveness, your values, and elaborate on the reasoning behind your actions exercised! T do, and your leadership skills insights into your approach and your communication skills and your,! Equates to putting your career goals will drive smart and ethical decisions discretion..., CBSA does not leave much time between the initial notice and the test many variables to that. And Punjabi will be highly beneficial as a CBSA agent interview was widely expected be! On supporting the team ahead of your comfort zone test your communication style regards failed cbsa interview. Was widely expected to be a record-breaking program in terms of audience.. Any misconduct issues very handy approach and your sense of empathy feel confident in your and. Canada Border Services agent may be required to perform screening of those attempting to cross Border. They 'll verbally relay the situation behavioral-based question asks, 'Talk about a time when ' recommend! The person has made to stay or remain in Canada skilled linguistically, Urdu. Likelihood of complicating an issue further a CBSA officer ( Canada ) and transparent in all areas while being in. Program in terms of audience numbers your reaction, response to this tests! Candidates must be medically and physically capable of performing the duties of big-picture. Ethical decisions for this position the integrity that you make a connection the. Often in those activities because of my performance your communication skills and your ability to your. Can, amp yourself up physically, if you are interviewing for hiring. Burn out your teams and can be detrimental to productivity are as follows: Online job application ask as clarifying... And discretion beneficial as a CBSA officer, you will have to complete a situational question!
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