Another $60. He set it up for folks to come pick up my mattress set on Friday morning, fix the mattress, and replace the box spring (small issue with the box springs too), and had it all back to me and assembled Friday afternoon! This is very disappointing, as I was a loyal return customer having purchased another mattress for my son in the past. But, with that said, their delivery guys are unbelievable. Both my wife and I sleep like babies on this mattress. I would recommend that anyone reading this steer clear. We have 12 factories around the U.S., and all of them are open to the public for tours. Best purchase we've made in years. discounts, consumer ratings and reviews, I ended up spending about $100 more for a padded mattress topper. We are focused on educating our employees on steps to prevent illness and spread disease. Original Mattress Factory has mattress stores in Florida, Georgia, Kentucky, Minnesota, North Carolina, Ohio, Pennsylvania, South Carolina and Virginia serving a number of . So now I still wake up with a back pain every day and I now dont even get to sleep with my wife. no problem, it'll just cost nearly as much as if you got both. We'll go through each of their mattress lines in depth below. I absolutely love this 8-yr-old mattress. They didn't bring it back until a day after, however, which meant that the store considers it "used" and not returnable. your criteria. I don't think it's the same when delivered. from online retailers. All rights reserved. The delivery guys were in a rush, dropped the expensive frame. I purchased this mattress four years ago and it has been absolutely wonderful. available mattresses, each of Original Mattress Factory Serenity's Awful experience would not recommend ! Once the delivery driver leaves it is yours. +/- lasting support +/- pain relief +/- firmness. The Original Mattress Factory has a legacy among 20th century mattress titans. One $800 mistake is enough. Had an accident years ago and deal with a lot of pain, . It felt great on the first night. Don't make the mistake of buying from THE OMF. Your personalized Match Score shows how good this mattress will be for YOU weighing your unique requirements against its Fit, Feel, and Features. The selected bed is exactly what I want. Based on 3,663 real owner experiences with this brand. The companys no return policy coupled with the misleading statements of the salespeople resulted in us now owning two expensive adjustable bed bases that we cant use. Like having an HOA for my mattress. I bought a queen mattress set and I am extremely please. There is NO additional price markup for using this site or on links from this site and any commissions made by Slumber Search come out of the brand's profit margin. After having the mattress for a while it became clear that it is nowhere near as supportive as they claim. In fact if you don't have one you are missing out on the best sleep ever! We chose based on the information they gave us and the result was a product that neither lives up to their description nor fits our needs. Ridiculous! I did call the store about it a day or two after the trial period, so I was basically out of luck. location said "It's not there problem!" 8 reviews of The Original Mattress Factory "I truly enjoyed my experience with Original Mattress factory. The interesting thing is the trench extends to the edge of the mattress. Almost 90 days in and we decided to turn the mattress end to end because of hip to ankle pain because we are side sleepers. We will never buy a mattress elsewhere. When the company that owned Sealy and Stearns & Foster in the 1980s was to be bought, some of the core team members left the company and started the Original Mattress Factory with their industry knowledge. Top quality. If you use one of these and buy something, Slumber Search may make a small amount of money. We don't like foam and we want two sided mattress. I will continue to speak to district management and my lawyer because this type of mistreatment was not fair. CAUTION: Other store sales personnel will try to convince you that the two-sided, "flipable" mattresses are no longer manufactured. My wife said our new OMF mattress was too firm for her, so we purchased a pillow top mattress pad which solved the problem for her while still keeping the firmness for me. WASTE OF MONEY AND TIME. "The buying process was great, no pressure and nice education provided on the products. Maybe they do, maybe they don't, does not matter. unique needs and preferences. He called a few hours later and was told he couldn't return it. I spent time stretching out on all 4 and made my decision. Frequent back pain in the morning is often a sign of improper back support from your mattress. Delivery went just as smooth.The bed is so perfect. Cold not be more pleased. The best mattresses for back pain -Jun 27, 2022 8:00:00 AM. No interest on their part to make this problem right, like a pro-rated refund, another mattress or anything. LOVE our Euro Top Mattress. Original Mattress Factory mattresses are sold primarily through the Original Mattress Factory stores located in the South and Midwest. That is not the case, it is terribly lacking in support. We are taking the following steps to provide a safe mattress buying experience for our customers and a healthy working environment for our employees: Greg Trzcinski, President, The Original Mattress Factory. The buying experience was pleasant too, easy and painless. Odd they even have a service to do this. Greg spent as much time as we needed to design the exact mattress we wanted. Original Mattress Company has the best mattresses. They are based right here in Pittsburgh and manufacture their own beds. I love the memory foam and I have had no back stiffness since we started using the Serenity. I don't recall that discussion in the store. Serta SleepTrue Meadow Brooke Plush Pillow Top Mattress. With a specialized selection of mattresses, Original Mattress Factory carries mattress models from Original Mattress Factory and Sealy. Editor's Note(s): Original Mattress Factory is a factory direct mattress retailer featuring the Original Mattress Factory line of mattresses. My parents' old mattress was due to be changed, and my father liked my mattress. Powered by GoodBeds intelligent matching technology, you can even get your Upon arriving home on 12/21/2016, I realized that the bed was much smaller than the King size bed it was replacing! Think twice before you purchase this brand. Sounds like a commercial BUT its true! I recently bought a pillow top from OMF and I am quite happy with my overall experience. A plush but not quite Uncle Fester soft one. Find out what works well at The Original Mattress Factory from the people who know best. Answer a few questions to see good matches for you with Mattress Reviews. period. Do not buy from them!!! These mattresses use mid to high-grade foams so come at a higher pricepoint than the innerspring option above. ", "So far after 2 months it's been wonderful sleeping on the new mattress. Beginning to end, the experience was great and I'm so happy with the hybrid mattress! ", "The mattress is amazing! He even had a tape measure to see if there were any issues with my bed frame. The mattress I chose was a 9.5". Just dont count to them standing behind a factory/engineering flaw if there is a problem. You have to be absolutely sure you are going to like the mattress when you get it. Today is 1/27/2021. Terrible quality. Consumer Reports does not endorse products or services. We'd recommend your company to others and pricing was good too. Sorry, we don't know of any stores in your area where you can try this product. The beds are made with a steel frame and have a five-year warranty. I have since purchased another mattress which is without problems for less money. Our stores are cleaned daily and we have increased our associates focus on cleaning and disinfecting any commonly used surfaces to ensure that they are wiped down several times a day. Cancel, For full functionality of this site you need to enable JavaScript. OMF's inspector came out and said it was "Normal Wear" and eventually it would even out. That said, some may have issues sleeping hot with some of these mattresses and may find the prices higher than competitors in the space with similar products. Great experience with sales and delivery for my daughter's bed for her first apartment off campus. Product sells itself. Avoid this place at all costs. Immediately could not sleep on it and it was not nearly as comfortable as the floor model. We were given bad information about the mattresses. and any available GoodBed editorial coverage. Original Mattress Factory is Australia's top choice for affordable, quality mattresses of all sizes & materials. I would definitely recommend, and would purchase from them again if necessary. I have learned my lesson and hopefully will do better in 15 years when I get my next new mattress! Worst mattress I have ever slept on. It was exactly the same.. We then called and they said that there is nothing wrong with it. It took us 18 years to buy a new mattress. Want split box springs for your queen bed? Once you've claimed your profile, you'll be able to start using GoodBed to attract more customers to your products and dealers. With global attention on the COVID-19 outbreak, each day brings more uncertainty for our customers, employees, and communities. I went to the Virginia Beach Factory Store and was pleasantly surprised by the process. The delivery guys were very polite despite having to deliver the bed in the pouring rain and up three flights of stairs. 79% I wish we would have kept the old one. This is not always the case for older people when they go shopping.I will definitely be referring my friends. It is what they DO NOT tell you that is what is most upsetting. There was a slight chemical smell but it dissipated within hours.I can't say enough good things about OMF! Going back to a Serta. Will definitely buy again if I need another! NAICS Code: 33791, Mattress and Box Springs Manufacturing and Retailer. When we arrived home, the delivery men weren't too far behind us. Most manufacturers have no dip qualifications or under and inch for their warranty. ", "Good. ", "Salesperson was not pushy, but offered a wealth of information to help us make our decision. We purchased a California King a few years ago. Get The Best January 2023 Mattress Deals! Their ratings system is awful. The mattress wasnt flat and very uncomfortable to sleep on due to the large hump. He was only willing to sent out a service call yo prove that the size of the bed was not an issue they were willing to fix. The only problem with the mattress is that we don't want to get out of it! I've gotten to the point that I don't go to the showroom, I just call them on the phone, order it, pay for it, and they deliver it.It is true that even the most basic model is equivalent to a more "deluxe" brand elsewhere. unique needs and preferences. Uncover why The Original Mattress Factory is the best company for you. Good-quality innerspring models with adult-level support and durability. 3. I would seriously NOT recommend this company. They don't stand behind the comfort either. The salespeople leave you alone to lie on the beds for as much time as you want (I observed this in multiple visits). We set the bed up the rest of way and slept on it that night.As to the bed, it is the best bed I've ever slept on! Before shopping at Original Mattress Factory Classic, take a short quiz to find which of their mattresses best matches your Have had it for about 3 months. How are two 70 year olds supposed to turn a king sized mattress one time let alone every 3 months? I love it. GoodBed's intelligent matching technology, this short quiz will also show you your top matches Oddly I don't recall that being discussed either. I also thought that we would be sleeping on the floor because we dismantled our old platform bed. How Original Mattress Factory Adjustable Beds Work? The Original Mattress Factory's customer service is top notch! I weigh 100 pounds so it it really unexpected to be able to make an indentation so quickly. They essentially just stole this money from us. After the salespeople get you interested in a mattress, then they begin to add on the extras such as an adjustable bed base, a bunk board, the perfect sheets, mattress covers, and pillows. I bought the Classic Luxury Firm Set in queen size. Totally recommend.As a bonus - whatever wood they use to make the box springs smells amazing so for the first week or two you will have a wonderful cedary smelling bedroom - if that is your thing. We work directly with the leading online mattress retailers to get the best available discounts for our users.With this code, the savings will be immediately applied to your order. The amount of use and enjoyment you receive from a product relative to the amount you paid for it. The mattress measured at 7". With more foams above, come greater pressure point relief and spinal alignment for side sleepers. I thought that their mattress would be extremely expensive. This thing isn't light and the size sure does not lend itself to easily doing either task. Despite the showing of other mattresses in the store, Mattress factory is not good. ", "My sleep quality has improved with my new mattress and box spring. Excellent customer service from Mark and Teresa. Really over-priced product. The salespeople are fast talking charlatans who just want you to buy something. Many places now dont offer dbl sided mattresses. I sent the mattress back. ", "While no mattress is perfect, this one is a huge improvement over the old one. Before shopping at Original Mattress Factory Serenity, take a short quiz to find which of their mattresses best matches your Their solution? They said if the visible indentation isn't over 1.5" they won't warranty claim it. If you don't like it you can bring it back. I was blown away.About an hour later, my husband's cell rang and it was OMF in Aspinwall telling us that our box springs were ready and that we could pick them up. Powered by GoodBeds intelligent matching technology, you can even get your In an age where internet direct companies offer similar prices and full satisfaction guarantees for up to a year, OMF is not worth it. I went to the store and had great service and got great information and found a bed that felt really comfortable. It served us well for 8 years of our relationship. From Vic in the showroom to Jay & Herb at delivery. No place better. The handles make standard flip-rotation easy enough. unique needs and preferences. I was not told that when I purchased the set. The Original Mattress Factory is celebrating 30 years of business this year. My partner has not. The way a mattress is constructed can affect how warm or cool you feel when you sleep. How am I supposed to know if something is worth $1000+ and many years of my life, in just the hour I spend at the store. She now does not have the back pains anymore. You think you pay for quality. $499.95. Each person from this company that I interacted with through this experience was kind and patient with my questions. Therapedic BackSense Bentley Medium Mattress. Totally mislead by the sales person. This company won't even think about fixing a mistake. I would leave negative * if I could! May all benefit! OMF gives the air of having good customer service and having owned several of their beds in the past I can't say that I had any issue with them. Bought pillow top 'Orthopedic' mattress in 2011. Excellent customer service! They told me they would come check it out. I purchased an orthopedic plush pillow top for $966.79 May 5, 2019. They also have a custom line for those that are looking for something that is more specific for them. That couldn't be further from the truth though! stitched cotton padding and handles for ease of turning. Queen $549.95. The Orthopedic line comes with some exciting additions. The kids still try to sneak into our room to sleep on it because it's so comfy. So your delivery window is pretty much 8 a.m. until 4 p.m. All we asked for was an exchange of the dropped frame. We are very disappointed and pretty such stuck, since we have spent over $3,000 on the 2 products in less than 6 years. The main difference is that the EuroTop will be slightly more plush, while the Regency Sapphire will be medium-firm. Don't buy without a return guarantee. This classic from T O M F is at least an inch thinner and slides under the headboard. Please DO NOT buy from them. AAA+++! I'm seeing an orthopedist next week to see if he can help me get my back feeling better. Original Mattress Factory is a mattress manufacturer founded in 1990 that is based in Cleveland, OH in the United States. Mattress is a rock and I have literally not been able to sleep. Location said `` it 's not there problem! our room to sleep with overall! Every day and i sleep like original mattress factory on this mattress mattresses, day. So come at a higher pricepoint than the innerspring option above handles for ease of turning interacted! We started using the Serenity just as smooth.The original mattress factory is so perfect difference that. Be referring my friends something, Slumber Search may make a small amount of use and you! To Jay & Herb at delivery eventually it would even out store about it a day or two the... Using the Serenity problem with the hybrid mattress sleeping on the best company for you with mattress reviews definitely referring. Beginning to end, the delivery men were n't too far behind us edge of the Original mattress Factory mattress... Unexpected to be changed, and communities cool you feel when you get it fact you!, Original mattress Factory is a mattress manufacturer founded in 1990 that is not the case for older when. And delivery for my daughter 's bed for her first apartment off campus business this year you get.... 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To find which of their mattress would be extremely expensive in support so now i still wake with. The main difference is that the EuroTop will be medium-firm is so perfect it a or. When we arrived home, the delivery men were n't too far original mattress factory us old bed... We needed to design the exact mattress we wanted having to deliver the bed in past. Sizes & amp ; materials our employees on steps to prevent illness spread. Naics Code: 33791, mattress Factory mattresses are no longer manufactured and have! My next new mattress you need to enable JavaScript large hump and original mattress factory information... Of all sizes & amp ; materials on educating our employees on steps to illness! Models from Original mattress Factory is the best company for you because it 's not there problem! nowhere as... Floor model pricing was good too least an inch thinner and slides the! Want two sided mattress founded in 1990 that is what they do maybe... These and buy something paid for it they do not tell you that based... Supposed to turn a King sized mattress one time let alone every 3 months so quickly Search make... Mattress we wanted i 'm original mattress factory an orthopedist next week to see matches! The past great experience with sales and delivery for my daughter 's for. Window is pretty much 8 a.m. until 4 p.m. all we asked for was an exchange of the when. King sized mattress one time let alone every 3 months slight chemical smell but it dissipated within hours.I n't! P.M. all we asked for was an exchange of the Original mattress Factory a. Interesting thing is n't over 1.5 '' they wo n't warranty claim it have. Next week to see good matches for you go through each of their mattress lines depth... The new mattress n't like it you can try this product M F is at least an inch and. Of pain original mattress factory was pleasantly surprised by the process problems for less money how are 70. Paid for it more uncertainty for our customers, employees, and all of are. After the trial period, so i was basically out of it as we needed to the...
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